All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification with a tracking number when your order has shipped.

SHIPPING RATES AND ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout. For both domestic and EU delivery, B.Organic shop offers it free of charge on orders above 150 EUR.

LOCAL DELIVERY
Local delivery in Cyprus is performed by GAP AKIS EXPRESS. Deliveries might vary by city and day. We will contact you via text message/call with the phone number you provided at checkout to notify you on the day of the delivery.

IN-STORE PICKUP
Free local pickup at Arch. Makariou III 227, Limassol 3105, Cyprus. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 3 business days. We will send you an email with instructions when your order is ready.

Our in-store pickup hours are 11:00 – 13:00 on Wednesdays, or upon request via the phone (2 days before the collection): +357 99 865559 (WhatsApp). Please have your order confirmation email with you when you come.

INTERNATIONAL SHIPPING
We offer international shipping. Available countries for delivery can be checked at the checkout.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. BAMBINI ORGANIC LTD is not responsible for these charges if they are applied and are your responsibility as the customer.

HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us, including a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 30 days of receiving your shipping confirmation email, please contact us at info@borganicshop.com with your name and order number, and we will look into it for you.

Looking to return or exchange your order? No problem, we’re here to help! We offer returns within 14 days of delivery. You can return your item for a different product or a refund to the original payment method. The expenses for sending the items back to us lie on the customer.

Please note that the product should be:
- unused
- with all the labels attached to their original place and having the original look
- in its original packaging. As a GOTS-certified brand, we strictly adhere to its rules. The item might be returned only in the original packaging (which is considered as original condition). Organic items can get in contact only with the same organic packaging in order not to break the GOTS rules. That is why we can accept back only our packaging which is also certified (FSC or PEFC-certified paper).

For any questions related to returns do not hesitate to message us by phone at +357 99 865559 or email at info@borganicshop.com

In the event that your order arrives damaged in any way, please email us as soon as possible at info@borganicshop.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

A NOTE ON THE ECOLOGICAL FOOTPRINT:
The ecological footprint is the only metric that compares the resource demand of individuals, governments, and businesses against Earth’s capacity for biological regeneration. Any return and exchange require additional human sources to perform the action, which influences the ecological situation due to pollution and other factors and decreases the footprint metric to a lower value. We are kindly asking you to be eco-conscious and analyze each of your purchases.

PRIVACY POLICY
At Bambini Organic who operates this website located at https://borganicshop.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by bambiniorganic.com and how we use it. We may change this privacy document at any time by posting such changes on our site.
We are committed to respecting your privacy, and if you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at bambiniorganic@gmail.com.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in bambiniorganic.com. This Policy is not applicable to any information collected offline or via channels other than this website.

CONSENT
By using our website, you hereby consent to our Privacy Policy and agree to its terms.

INFORMATION WE COLLECT
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. When you order products, we will collect your title, name, email address, phone number, delivery address, billing information, transaction and credit card information.
If you contact us directly, we may receive additional information about you such as the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

HOW WE USE YOUR INFORMATION
We use this information to understand your needs and provide you with a better service:

• Provide, operate, and maintain our website;
• Improve, presonalize, and expand our website;
• Develop new products, services, features, and functionality;
• Allow our representatives to follow up, either by email, phone or mail, people who have purchased products from our site as part of our customer care procedures;
• Find and prevent fraud.

OTHER WEBSITES
bambiniorganic.com may contain links to other websites of interest. However, once you have used these links to leave our website you should note that we do not have control over those websites. Therefore, we cannot bear responsibility for the protection and privacy of any information which you provide while visiting such sites and those sites are not governed by this privacy statement.

DELIVERY POLICY
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification with tracking number when your order has shipped.

DOMESTIC SHIPPING RATES AND ESTIMATES
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

LOCAL DELIVERY
Local delivery charges for your order will be calculated and displayed at checkout, as expenses also depends on packaging you choose.
Local delivery is performed by GAP AKIS EXPRESS. Delivery stores can be checked here.
Deliveries might vary upon city and day, please check transportation times here. We will contact you via text message/call with the phone number you provided at checkout to notify you on the day of our arrival.

IN-STORE PICKUP
Free local pickup at Archiepiskopou Makariou III 227, Limassol 3105, Cyprus. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 3 business days. We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are 11:00 – 13:00 on Wednesdays, or upon request via the phone (2 days before the collection): +357 99 865559 (WhatsApp). Please have your order confirmation email with you when you come.

INTERNATIONAL SHIPPING
We offer international shipping. Available countries for the delivery can be checked at the checkout.
Shipping charges for your order will be calculated and displayed at checkout, as expenses also depends on packaging you choose.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. BAMBINI ORGANIC LTD is not responsible for these charges if they are applied and are your responsibility as the customer.
HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 30 days of receiving your shipping confirmation email, please contact us at bambiniorganic@gmail.com with your name and order number, and we will look into it for you.

REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 14 days after delivery, if the item is unused and in its original condition (see below the instruction), and we will refund the full order amount minus the shipping costs for the return. The expenses for sending the items back to us lie on the customer of this site.
Due to special GOTS policy, the item might be returned only in the original packaging (which is considered as original condition). Organic items might connect only with same organic packaging in terms of not breaking GOTS rules. That is why we can accept back only our packaging which is also certified (FSC or PEFC certified paper).
Items have to be new, with all the labels, labels have to be on their original place and have original look.
Tel: +357 99 865559 (WhatsApp).

ECOLOGICAL FOOTPRINT
The ecological footprint is the only metric that compares the resource demand of individuals, governments, and businesses against Earth’s capacity for biological regeneration. Any return and exchange require additional human sources to perform the action, which influences on ecological situation due to pollution and other factors and decreases the footprint metric to a lower value. We are kindly asking you to be eco-conscious and analyze each of your purchases.
In the event that your order arrives damaged in any way, please email us as soon as possible at bambiniorganic@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don’t hesitate to contact us at bambiniorganic@gmail.com.

Organization Name: Bambini Organic LTD
Registration Number: HE398275
Account Number: 200100420615
Account Currency: EUR
SWIFT Code ERBKCY2N
VAT 10398275H